Basel
Description
eba is a premium interior design brand created by Santos, a Spanish kitchen manufacturer with 75 years of experience and a distinctive style of its own. While its origins lie in the kitchen, eba has since expanded its focus and now also designs for the entire living area of the home.
Everything begins from a fundamental premise: each person is unique, and the space they live in should reflect that uniqueness. Increasingly, these spaces are moving away from traditional compartmentalisation, instead seeking to connect, blend, or open up into more dynamic, open-plan environments.
At eba, we are looking to incorporate a Showroom Project Manager to join our office/showroom team in Basel.
Mission:
As a Project Manager, you will be responsible for managing end to end client projects for the showroom (including kitchens, furniture, and bespoke solutions) from the initial brief to final handover, ensuring technical viability, flawless execution, adherence to deadlines, and outstanding client satisfaction. You must act es the main link between client, the sales team and internal departments, ensuring an experience that meets the standards od a luxury-level product and service.
Key responsibilities:
- Provide technical support to the sales team throughout the sales process, participating in client meetings to offer expert technical advice, validate solution proposals, and ensure the technical viability of all commercial offerings.
- Develop and technically define kitchen, furniture, and bespoke solution projects, ensuring full technical and aesthetic consistency, together with the correct preparation and submission of all related orders.
- Coordinate every stage of the project: design, technical definition, planning, execution, and closure, working closely with all departments involved.
- Follow up on the project after execution, ensuring quality, deadlines, and contractual compliance.
- Handle and resolve post sales issues related to the project, acting proactively and with a strong focus on customer satisfaction.
- Act as the client’s main technical contact across all stages of the project, maintaining transparent and continuous communication while ensuring an experience consistent with high end product standards.
Candidate profile:
- Degree in Architecture, Engineering or an equivalent technical qualification. Project management training will be a plus.
- Excellent English and German. Knowledge of French will be positively valued.
- At least 4 years’ experience managing kitchen, furniture, or interior design projects.
- Proven experience of at least 4 years dealing with end customers and/or working in showroom environments.
- International experience and work on high end projects will be valued.
- Excellent oral and written communication skills, along with strong presentation abilities and confidence in engaging with clients.
- Excellent organisation and planning skills, able to handle multiple projects at once.
- Ability to work cross functionally with different departments (sales, production, logistics, installation and after sales).
- Strong problem-solving skills, with a practical and solution‑oriented approach.
- Advanced proficiency in design and project‑management tools (CAD or other technical software).
Position details:
- Incorporation into a sector leading company in a phase of strategic expansion.
- Internal training programme.
- Professional growth and development opportunities.
